UNIFIED COMMUNICATIONS

With integrated collaboration, bring people together from anywhere, on any device.        

Unified communications - Connecting Always

People communicate through IP telephony for voice calling, video conferencing, voice mail, desktop sharing, mobility, instant messaging, and presence, and more

 

Unified communications (UC) solutions incorporate these resources to have a clear user interface, allowing people to communicate more effectively. On any unit, at any time. They combine real-time communication from your phone system and conferencing solutions with messaging and talk, and they use APIs to interact with popular business applications.

Unified communications
Unified communications

Solutions for UC ​

For our client solutions, Unified communications solutions are available as software or as a service (UCaaS) from cloud providers.

 

In today’s competitive marketplace requires smarter communication solutions for a variety of work groups.  Round – the – clock connectivity is needed for the mobile workforce in order to have good experience  working while on the move.

What We Experience

Whether your business is challenged by budget cuts, travel freezes or multiple time zones, it’s still imperative to maintain face time with your key stakeholders. Now more than ever, businesses are feeling the pressure to differentiate their services and communicate on a reliable, secure and scalable platform.

The complexity and mobility of today’s employees—with travel schedules and remote capabilities—can mean missed voicemails, email lag times and delayed responses to clients. And poor communications—or lack thereof—can mean upset stakeholders and lost
opportunities.

An in-person meeting can be expensive, and travel costs, jetlag and attendee or presenter schedule conflicts can all impact the productivity of a meeting. When collaboration and engagement is paramount to doing business, it can be difficult to find another
solution to face-to-face.

Today’s clients want around-the-clock communication and resolution services through communication tools they use and trust—from automated phone services to modern tools like instant messaging, SMS text or online chat. And those companies that don’t offer such platforms can take a hit to their brand reputation.

Today’s work-space has become transformed—characterized by modernized conference rooms, huddle rooms, flexible workstations, and remote workers. And the result is added pressure on IT leaders to enable collaboration as a business tool across any device, anywhere, any time. From trying to find the right collaborative tools to figure out how to integrate AV into existing UC systems, the challenges to support a modern visual communication strategy are vast.

 

How We Fix

Our team of UC & C experts can integrate and deliver a custom voice, data or video communications system to keep you connected to those that matter most to your business— your employees, partners, and clients. We’ll help you gain a competitive edge through efficient, personal contact helping you maintain and strengthen important relationships. 

A robust messaging system of email, voicemail, text and instant messaging options allows for quick access to critical information. Through an in-depth analysis of your business needs, we’ll work to design and implement an efficient communication strategy so you can begin enjoying a more productive and collaborative business environment. 

We provide a seamless connection from any device—like a BYOD tablet, mobile or desktop— for personal, quick decision-making and better engagement. And when an important decision or meeting is on the line, you can rest assured you’ll be receiving the best in reliability. 

We offer a suite of contact methods like instant messaging, SMS text, email, and online chat so that our clients can ensure that their customers experience a more dynamic means of service. In turn, our clients enjoy better customer satisfaction thanks to better data analysis capabilities and a modern customer support system. 

We offer the high-end expertise to design, create, integrate and support compelling visual communications solutions tailored to specific user needs to help reduce costs and increase efficiencies. We offer a wide range of solutions and services, including integrated audio-visual meeting environments; video conferencing; high-definition video wall displays systems and digital signage; and managed services.